Customer Service

At Pentyl, our FANATICAL customer service is committed to delivering an exceptional experience, with our goal being to achieve complete customer satisfaction.

We currently maintain a 99.8% order success rate. If you encounter any issues with your order, our customer support is available from 9am – 5pm via email.
*Please note that on certain Bank Holidays, the cut-off time may be 12pm (Midday), such as on Christmas and New Year’s Eves.

orders@pentyl.co.uk

Messages are generally responded to within the hour. We will address any issues to ensure your satisfaction.

Currency

All payments and prices are in GBP (Sterling) £

Secure Payments

Your security is our priority; Pentyl.co.uk uses data encryption to protect your information.
We accept the following payment methods for your order:
Credit or debit card: Visa / Visa Debit / Visa Delta / Visa Connect / Mastercard / Electron / Maestro / JCB

Order Tracking

If you are logged in or create an account during checkout, you can view your orders by logging into the My Account section of the website.

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